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Process Improvement


GWAAR is committed to continuous practice of process improvement in all of the systems and services supporting older people in Wisconsin. We encourage counties and tribes to regularly examine the way they provide services and look for ways to improve their accessibility, efficiency, and effectiveness. The following are tools and resources to use in local or regional process-improvement initiatives:   


Conducting a Walk-through
Quick Start Road Map
Stakeholder Engagement


6-5-3 Tool
Framing the Issue
Nominal Group Technique


Process Improvement Cheat Sheet
The NIATx Way