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Presentations and Handouts: 2016 Wisconsin Aging Network Conference

More will be added so check back soon.

Available now: Fri. General, A1, A3, A4, A6, A7, B1, B3, B4, B5, B6, B7, B8, C1, C2, C3, C6, C7, C8, D2, D3, D6, D7, E2, E5, and E6 (bolded).

Keynote Session

Friday Keynote Session: Lynn Breedlove


A1. An Ounce of Prevention Is Cheaper Than a Pound of Long-Term Care
Lead Presenter: Abramson, Betsy

A2. Accommodating Participants’ Hearing Loss In Your Programs—Both With and Without Technology
Lead Presenter: Aumanstal, Mason

A3. Collaborative Partnerships Lead to Sustainability of Memory Cafés
Lead Presenter: Hagen, Chris

A4. Programs. Planning. Participants. Senior Centers Share Their Most Innovative Ideas!
Lead Presenter: Kranz, Jill

A5. Safe Routes to Life! How Cycling Without Age Changes Lives
Lead Presenter: Krumenauer, Benjamin

A6. Exploring Sous Vide Cooking
Presenter: Slimak, Alex

A7. Sip & Swipe Cafés
Lead Presenter: VanKampen, Pam

A8. Sexuality, Intimacy, and Aging
Presenter: Ramey, Melanie

B1. Financial Elder Abuse: Keep the Golden Years in the Green
Lead Presenter: Fedler, Lindsay

B2. Mind & Memory Matters: Early Detection and Diagnosis of Dementia for Persons With Intellectual Disabilities
Lead Presenter: Gundlach, Jeremy

B3.  Grandparents and Relative Caregivers: Challenges and Solutions When Parenting a Second Time
Lead Presenter:  Mahoney, Jane
Family Law Glossary of GRC Terms

B4. What Is the Disrupt Aging Movement?
Lead Presenter: Marks Dicks, Helen

B5. Aging Mastery Program (AMP)
Lead Presenter: VanKampen, Pam

B6. Powerful Impact, Powerful Results—PowerUP! Self-Directed Volunteer Model
Lead Presenter: Porter, Carrie

B7.  Sharing Resources and Building Partnerships Between County and Tribal Aging Units
Lead Presenter: Minogue, Neal

B8. Partnering With Law Enforcement
Lead Presenter: Piotrowski, Cindy

C1. What's It Worth to Them? Selling Your Services
Lead Presenter: Abramson, Betsy
Presentation 1
Presentation 2

C2. Understanding Pension Benefits and Pension Laws
Presenter: Bonello, David

C3. Serving the Veteran Population Within the WI Veteran-Directed Home- and Community-Based Services (VDHCBS) Program
Lead Presenter: Drouin, Lisa

C4. Nordic Walking: Posture, Balance, and Mobility
Lead Presenter: Lemke, Linda

C5. Become a Mental Health First Aider for Older Adults
Presenter: Muxfeld, Dan

C6. Let Your Volunteers Go! Moving From Committees to Self-Directed Volunteer Teams
Lead Presenter: Porter, Carrie

C7. Eating the Mediterranean Way
Presenter: Weihofen, Donna

C8. A Look Back and a Look Ahead: Aging Policy in Wisconsin
Lead Presenter: Zander, Janet
Handout 1
Handout 2
Handout 3

D1. Energize Your Work/Life Environment
Presenter: Olson, Carl

D2. Raising the (Salad) Bar With Healthy Options in Senior Dining
Lead Presenter: Koenig, Sara

D3. Innovative and Culturally-Competent Interventions to Support Family Caregivers
Lead Presenter: Marschall, Katelyn

D4. Healthy Aging Research Projects: What's in It for Your Community?
Lead Presenter: Myers, Shannon

D5. ALIVE INSIDE: Adopt an Elder/Build a Bridge Community-Based Pilot Project
Lead Presenter: Nyhuis, Ginny

D6. Think Globally, Act Locally
Lead Presenter: Olson, Esther
Handout 1
Handout 2
Handout 3
Handout 4
Handout 5
Handout 6

D7. The Obergefell v. Hodges Case: The Impact on LGBT Clients One Year Later
Presenter: Schilling, Kate
Handout 1
Handout 2
Presentation (coming soon)

D8. The Changing Workforce for Older Workers and Persons With Disabilities    
Lead Presenter: Snittler, Monica

E1. Health Promotion and Prevention: A Positive Gateway Into Your Aging Office
Lead Presenter: Comeau, Michelle

E2. Balancing Protection and Power in Legal Decision-Making
Presenter: Knutson, Grace
Handout 1
Handout 2

E3. Share The Care: Working Together
Presenter: Litwitz, Joan

E4. The Older Americans Act: Past, Present, and Future
Lead Presenter: Minogue, Neal

E5. Transition in Care Community Paramedic Program
Lead Presenter: Pagel, Patti

E6. Using the “My Meal, My Way” Restaurant Model to Grow Your Senior Center
Lead Presenter: Velasquez, Angela

E7. Timelines. Storylines. Lifelines. The Healing Power of Storytelling
Presenter: Voell, Mary Patricia

E8. Who Me, Ageist? Perceptions and Programming
Presenter: Weberpal, Deb

2016 ElderACE Awards Recipients

On September 23, 2016, the Greater Wisconsin Agency on Aging Resources presented ElderACE Awards to recognize achievement and commitment to excellence in aging.


Advocacy Award

Dianne Jacobson, Director, Oneida County Department on Aging
Dianne's Nomination

IMG 1417-Diane-J 

Advocacy Award

ADPAW Legislative/Advocacy Committee, Accepted, Audra Martine, Committee Chairperson
ADPAW's Nomination


Best Practices Award

Angela M. Velasquez, Aging Program Specialist, AAA of Dane County
Angela's Nomination


Innovation Award

Jennifer Jako, Nutrition & Transportation Program Manager, ADRC of Barron, Rusk, & Washburn Counties
Jennifer's Nomination


Leadership Award

Sharon Olson, Aging & Disability Resources Division Manager, ADRC of Jefferson County
Sharon's Nomination


Organizational Excellence Award

Door-Tran, Accepted, Pam Busch, Mobility Manager
Door-Tran's Nomination

IMG 4533-Pam 

Special Service Award

James Schmidlkofer, Retired, WI DHS - Office on Aging
James's Nomination


Nutrition Directors Annual Meetings

Overview Presentation for the Nutrition Director Meeting


2016-2018 Nutrition Supporting Plan Materials | Emergency PreparednessFood ServiceHome-Delivered Meals | Nutrition Education | Program Operations | Satisfaction Surveys and Input

2016-2018 Nutrition Supporting Plan Materials

Age-Friendly Action Plan Template
Age-Friendly Cities Checklist
Age-Friendly Senior Dining Check List

Dementia-Friendly Dining Room Essentials Resource
Focus Group and Listening Session Questions
HDM Assessment Livable Environment Check List
Nutrition Summary Plan Ideas
Thoughts and Planning Tools for Plan

Emergency Preparedness

Emergency Meals AU Compilation
Shelf-Stable Foods to Meet 1/3rd DRI Requirements

Food Service

Food Show Calendar 2015-2016
Fresh Produce Donation Guidelines
Keep Your Meal Fresh and Safe Label
Kitchen to Table Food Safety Presentation
Quantity Cooking Recipes
Receiving, Storage, and Inventory Overview
Sanitizing Solution Overview: Chart to Post at Meal Sites

Florida Bradenton Menu Sample
Mather Café Menu
Menu Template Bistro Look 1-Page
Menu Template No Background 1-Page
Menu Template With Promises and Cover Page

Home-Delivered Meals

Establishing Position and Relationship Boundaries for Volunteers
HDM Guidelines for Drivers Template

HDM Test Tray Form
Mail Order Meal Options
Oliver Tray Reheating Instructions: Initial | Follow-Up
Volunteer Driver Handbook Waukesha County
Volunteer HDM Dining Center Manual Sauk County

Nutrition Education

DETERMINE Screen Educational Materials
Choosing Healthy Meals as You Get Older: MyPlate Handout
DETERMINE Healthy Lifestyle Handout for Everyone
DETERMINE Resource List for HDM Assessors for Participants
DETERMINE Talking Points for HDM Assessors
Titles of Additional Educational Handouts for DETERMINE Questions

Table Tents
Bone Health Table Tents
Brain Health Table Tents
Healthy Eating on a Budget Table Tents

Eye Health
Eye Health Board Materials
Need to Drive at Night Handout

Potassium Board Materials
Potassium Recipe Brochure

Vitamin D
Fats Handouts
Healthy Oil Recipes
Oil vs. Margarine Board Materials
Vitamin D Board Materials
Vitamin D Brochure
Vitamin D Recipes Brochure

Program Operations

Dining Center Review Form
HDM Cancellation Letter Samples: ADRC-CW | Marquette Co. | Vilas Co. | Generic
Meal Verification Form
No-Show Letter Samples: ADRC-CW | Milwaukee Interfaith
Privacy Statement Half-Sheet That Goes With Senior Dining Registration Form
Restaurant Technical Assistance
Senior Dining Half-Sheet Registration Form
Sheboygan Picnic Presentation
Suggested and Average Donation Compilation
Suggested Donation Articles: Barron Co. | Dane Co.
Volunteer Reimbursement FAQ

Satisfaction Surveys and Input

Brown County Photo of Satisfaction Survey Results Idea
Comment Card A-F Rock County: Side 1 | Side 2
Eau Claire County Satisfaction Survey Results Presentation (Editable)
HDM 2015 Satisfaction Survey
Pepin County Senior Nutrition Program Focus Group Summary
Pepin County Senior Nutrition Program Questionnaire Summary
Rate-A-Plate Meal Card
Senior Dining 2015 Satisfaction Survey
Why Don’t You Attend a Senior Dining Location Survey

Virtual Exhibit Hall: 2016 Wisconsin Aging Network Conference

AAA Wisconsin aaawisconsin
Contact: Joann Solberg
8401 Excelsior Drive
Madison, WI 53717
p. 608-828-2486

AAA Wisconsin is part of The Auto Club Group (ACG). ACG is the second largest AAA club in North America. ACG and its affiliates provide membership, travel, insurance, and financial services offerings to over 9 million members across 11 states and 2 U.S. territories including Florida, Georgia, Iowa, Michigan, Nebraska, North Dakota, Tennessee, Wisconsin, Puerto Rico, and the U.S. Virgin Islands; most of Illinois and Minnesota; and a portion of Indiana. ACG belongs to the national AAA federation with more than 55 million members in the United States and Canada and whose mission includes protecting and advancing freedom of mobility and improving traffic safety.

AARP Wisconsin aarp-wisconsin
Contact: Sam Wilson
222 W. Washington Avenue, Suite 600
Madison, WI 53703
p. 608-286-6301

AARP is a nonprofit, nonpartisan, social welfare organization with a membership of nearly 38 million that helps people turn their goals and dreams into real possibilities, strengthens communities and fights for the issues that matter most to families—such as health care, employment and income security, and protection from financial abuse.

Aging & Disability Professionals Association of Wisconsin (ADPAW) adpaw

Our mission is to promote and foster the growth and expertise of professionals in leadership working with adults who may experience or are experiencing the impacts of aging, disabilities, and chronic health conditions.

AGIS Network (AssistGuide) agis-network
Al Schreitmueller
2122 Kratky Road
Saint Louis, MO 63114
p. 493-995-1877

AGIS (AssistGuide) provides smart-Web resource centers for ADRCs and social service agencies. The systems enable ADRCs to organize publications/information and provider databases so that consumers can make informed choices about care. AGIS also provided back-ground technology to automatically pull in updated data from multiple sources to minimize workloads at the agency.

Agrace Hospice & Palliative Care agrace
Contact: Millie Machkovech  
5395 E. Cheryl Parkway
Madison, WI 53711

Agrace is a nonprofit community health care organization that offers care and support to people during serious illnesses and at the end of life. Agrace is well known for end-of-life care, but we also help people earlier, with a service called palliative care. It helps you cope better with the health problems and worries related to having a serious illness. Unlike hospice care, you can have palliative care while you continue treatment that is meant to cure your illness.

Alzheimer’s Associationalzheimers-association
Contact: Ginny Nyhuis (gnyhuis@alz.org)
620 S. 76th St.
Milwaukee, WI 53214
p. 800.272.3900 (24/7 Helpline)

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.

Our vision is a world without Alzheimer’s disease. 

Americans for Better Hearing Foundation  americans-for-better-hearing
Contact: Richard Uzuanis (execdir@abhf.org)
7630 S. County Line Road, Suite 1
Burr Ridge, IL 60527
p. 630-740-9330

ABHF is a 501(c)(3) non-profit charity working with the WI Public Service Commission to expand the accessibility of their telecommunications equipment purchase program (TEPP). ABHF is looking for collaboration with Wisconsin non-profits that want to assist veterans, seniors, and under-served individuals improve their access to both land-line and cellular communications. ABHF has established a fund that will cover the $100 co-pay requirement for all eligible WI residents. The net result is that telecommunications equipment is totally free to the individual. If your agency or program is interested in helping individuals and the TEPP program, please send your contact information to info@abhf.org.

Binning Insurance 
Contact: Maureen or Martin Binning
521 Acker Parkway; P.O. Box 574
DeForest, WI 53532
p. 608-234-1521

Understanding the ABC&Ds of Medicare. Helping you make the transition to Medicare and supplemental insurance.

Bureau of Aging and Disability Resources badr
Contact: Monica Smith 
1 W. Wilson Street, Room 551
Madison, WI 53703
p. 608-267-7195

The Bureau on Aging and Disability Resources (BADR) is responsible for the development of policy and the management of programs that serve persons who are elderly, persons with physical disabilities, persons who are blind or visually impaired, persons who are deaf or hard-of-hearing, persons in need of adult protective services, and persons who need or receive information about or access to community-based long-term support through an aging and disability resource center.

BADR consists of the following five sections:
Office for the Blind and Visually Impaired (OBVI)
Office for the Deaf and Hard of Hearing (ODHH)
Office on Aging (OOA)
Office for Resource Center Development (ORCD)
Physical Disabilities

CapTel Outreach captel
Contact: Kyle Klett 
1500 Olympic Boulevard
Santa Monica, CA 90404
p. 310-576-1994

We provide outreach, education, and installation support for the CapTel Captioned Telephone. Ideal for individuals with hearing loss, the CapTel provides word-for-word captions of everything a caller is saying.

Center for Aging Research and Education, UW-Madison School of Nursing 
Contact: Peggy Rynearson care
4116 Signe Skott Cooper Hall
701 Highland Avenue
Madison, WI 53705
p. 608-446-4206

The Center for Aging Research and Education (CARE)—within the University of Wisconsin - Madison School of Nursing—was founded to improve the quality of care and quality of life for older adults. In addition to preparing tomorrow's nurses to work with older adults, CARE researches and develops innovative tools for professional, paid, and informal caregivers designed to improve the care of older adults in our communities.

Circle Wisconsin  
Contact: Wendy Dobrzynskcircle-wisconsin
P.O. Box 20750
Milwaukee, WI 53220
p. 414-545-1100

Circle Wisconsin is your first resource in planning that ideal tour for your next overnight or day trip in Wisconsin.

Consumer Direct Wisconsin 
Contact: Trista Brandt consumer-direct
744 Ryan Drive, Suite 201
Hudson, WI 54016
p. 715-410-4627

Our mission is to provide quality service to individuals and families so they can remain in their homes and communities.

Since 1992, the Consumer Direct family of companies has been assisting people who choose to self-direct their care in their homes. We now serve more than 12,000 participants in 12 states with collaborative and high-quality service systems. Self-directed services offer you more choice and control over the care you or your loved one receive and more choice and control over the person who provides that care. You select, train, and manage their daily work schedule, and sign off on their time sheet.

As your fiscal/employer agent, Consumer Direct Wisconsin will establish you as an employer, process caregiver paperwork and payroll and employee and employer taxes. This allows you the most choice, flexibility, control, and independence. You may also choose the agency with choice or “co-employer” option sharing the employer responsibility with Consumer Direct.

We provide the right tools so you can succeed in managing your supports and achieve your goals. On an ongoing basis, Consumer Direct will assist with tasks such as:
•Facilitating caregiver background checks
•Caregiver record retention
•Processing time sheet and issuing pay checks
•Withholding and filing employer and caregiver-related payroll taxes
•Ensuring Workers' Compensation and unemployment Coverage
•Compliance with federal and state rules and regulations
•Providing spending summaries (online access available)

Creative Living Environments, LLC   creative-living-environments
Contact: Mary Delgado
314 E. Main Street
Watertown, WI 53094
p. 920-253-8342

Welcome to Creative Living Environments, LLC (CLE) offering comprehensive, person-centered assisted living for older adults who need more support and supervision than they would receive at home. Staff work with our elders and their families as a cohesive team to establish a comforting home atmosphere. From early stages of memory care, mobility concerns and health changes to end of life supports CLE strives to bring compassionate and thoughtful caregiving to our residents and families.

CLE family of assisted living homes has five quaint neighborhood homes in West Allis, Greenfield, New Berlin, Waukesha, and Milwaukee/Wauwatosa--plus our new additions to the family, CLE Haven Cudahy, and CLE Haven Bayside. Each home is unique, with staff that go beyond the call of duty in ensuring each resident leads an enriched and fulfilled life.

CLE Haven near downtown Cudahy is a welcoming 40-suite senior assisted living for residents who enjoy the South Shore Milwaukee area. Thirty-two suites are private and 8 suites are semi-private for couples, friends, or family members to share together. In the North Shore area, CLE offers Haven Bayside, a 20 private suite facility providing care and respect for seniors. Each facility caters to older adults who have memory care needs and/or complex medical and physical supports.

Residents and family are the heart of CLE. Our most valuable asset, staff, set us apart from all others. Compassionate caregiving, comfortable homes, engaging social lives, tantalizing home cooked meals make CLE Haven the homes where your loved one lives a good life in their latter years.

Come See CLE Homes with Compassionate Caregiving Today. For a tour and private conversation:
Email: info@cle-ccls.com
or Call: 414-258-9955 x10


Foundations Counseling Center, Inc.  
Helping create emotionally strong, healthy individuals and families. Providing in-home mental health treatment to seniors and those with disabilities.

Greater Wisconsin Agency on Aging Resources, Inc. gwaar   
Contact: Joan Litwitz 
1414 MacArthur Road, Suite A
Madison, WI 53714
p. 608-228-0713

The mission of the Greater Wisconsin Agency on Aging Resources is to deliver innovative support to lead aging agencies as we work together to promote, protect, and enhance the well-being of older people in Wisconsin.

GT Independence  
Contact: Vicky Gunderson gti-independence
215 Broadus Street
Sturgis, MI 49091
p. 608-769-0813

GT Independence is "Helping people live a life of their choosing regardless of age or ability."
GTI a financial management service is an industry leader in WI providing fiscal services to home- and community-based programs. GT is a family-owned company with over 12 years of experience serving participants nationwide.

Contact: Kathy Woodworthhealthcom
1600 W. Jackson Street 
Sullivan, IL 61951
p. 800-525-6237

Healthcom provides medical technology to assist individuals live safely and independently in their homes or place of residence. Healthcom began due to an unaided fall of a family member with subsequent death and the desire for no one else to have to experience this issue. Family-owned and operated nationwide company providing peace of mind for over 24 years. Products include Personal Emergency Home Response units for in home and mobile and Medication Management Devices to assist individuals with medication compliance.

Hoglund Bus Co., Inc. 
Contact: Jason Anderson hoglund-bus
P.O. Box 249
Monticello, MN 55362
p. 800-866-3105

Hoglund Bus Co., Inc., is a full-service commercial bus dealership with five locations, headquartered in MN. We carry an extensive inventory of new and used commercial buses. Our product lines include: Arboc SV, Goshen, MetroLink, and TurtleTop for the greater Wisconsin area. To view our current inventory, please visit www.hoglundbusandtruck.com.

iLIFE Financial Services 
Contact: Jeffrey Warner 
6100 N. Baker Road
Glendale, WI 53209
p. 414-615-1412

iLIFE, LLC, is a financial management services provider for people enrolled in long-term care programs. We process payroll, handle taxes, and educate consumers to help program participants gain independence.

Since 1988 we have provided financial management services for local, regional, and national long-term care programs. iLIFE partners with state and national agencies to develop, design, and implement self-directed programs.

iLIFE has a tradition of direct care delivery experience through our supporting organization, Centers for Independence. Our financial management expertise shapes the programs and people we serve.

Contact: Marie Honel independence-first
540 S. 1st Street
Milwaukee, WI 53204
p. 414-226-8333

IndependenceFirst is Metro Milwaukee's first nonprofit resource when people have questions regarding access and disability. We offer over 20 programs and services to people with disabilities of all kinds--in all age groups.

The IndependenceFirst Mobility Stores in Milwaukee and Madison are an innovative non-profit program that offers low-cost, new, and like-new sanitized medical equipment averaging 70% off retail price.

Our WisLoan and Wisconsin Telework Loan Programs are alternative loan programs for Wisconsin citizens with disabilities who desire to purchase assistive devices or services, or to purchase computers and other equipment needed as to start a home-based business or work for an employer out of their home.

Liturgical Publications Inc.
Contact: Jim Trudgeon 
2875 S. James Drive
New Berlin, WI 53151
p. 262-207-2472

LPi provides FREE full-color newsletters and support services to over 500 senior centers and ADRCs throughout the U.S. by selling ads to businesses in the local communities. We are the premier senior center and senior agency newsletter provider in the country.

Lori Knapp Companies/LKi Choice 
Contact: Jane Bushnelllori-knapp-companies
106 S. Beaumont Road
Prairie du Chien, WI 53821
p. 608-412-0220

The Lori Knapp Companies provides an array of human service solutions to individuals, agencies, and government organizations all over the great state of Wisconsin. We have supported seniors and people with disabilities with a variety of caregiving services since 1972. These services include:
• Self-direction/fiscal agent
• In-home care and independent living supports
• Assisted living options
• Administrative and professional services

We pride ourselves on quality, individualized services, and supporting our consumers with the best possible cares and outcomes to live a healthy and happy life.

Lutheran Homes of Oshkosh luthern-homes-of-oshkosh
Contact: Bonnie Behnke 
225 N. Eagle Street
Oshkosh, WI 54902
p. 920-232-5249


Cycling Without Age in partnership with Lutheran Homes of Oshkosh.

Cycling Without Age is a program whose sole purpose is to provide the means for our elder population to explore the city of Oshkosh like they did when they were younger.

Mom’s Meals NourishCare 
Contact: Joe Smith moms-meals
3210 SE Corporate Woods Drive
Ankeny, IA 50021
p. 866-716-3257

Mom’s Meals NourishCare is a leading provider of nutrition solutions delivered to seniors' and patients' homes nationwide. Dietitian-designed and Chef-prepared, clients select from up to 50 fresh-made meals every order. Menus available to address many common health conditions. Family-owned, Mom’s Meals has been nourishing independence for over 16 years.

My Choice Family Care 
Contact: Diane Kosarzycki my-choice-family-care
901 N. 9 Street, Suite 307A
Milwaukee, WI 53233
p. 414-287-7408

My Choice Family Care is a leader in providing long-term support to frail elders and adults with disabilities living in Southeastern Wisconsin. We strive to foster choice and independence by committing to work with our members, their families, advocates, and their team to provide high-quality, cost-effective services and supports.

Contact: Chris Hamilton myseniorcenter
P.O. Box 55071, #30713
Boston, MA 02205
p. 508-834-4115

Installed in nearly 900 senior centers across the U.S. and Canada, the MySeniorCenter system is changing the way senior centers do business. With its touchscreen-based registration, easy reporting, and activity management, MySeniorCenter puts everything you need right at your fingertips.

Nordic Walking 
Contact: Linda Lemke nordic-walking
17649 Janssen Drive
Cold Spring, MN 56320
p. 952-475-0891

As an outdoor recreation specialist, I believe that to be truly healthy in body, mind, and spirit we must spend time outdoors connecting to nature and the world beyond our front door. My mission is to inspire people of all ages to step out and enjoy daily exercise and play time outside. Believing that Movement is Medicine, I encourage a lifestyle that includes activity and playtime everyday. Inspiring and empowering people through Nordic walking is my passion. With poles in hand, I introduce walkers to a fun and energized new way of walking in community programs, corporate wellness programs, and personalized classes.

Northcentral Technical College  northcentral-tech
Contact: Candace Barth 
1000 W. Campus Drive
Wausau, WI 54401
p. 715-457-5057

Northcentral Technical college would like to promote new courses and programming developed to support the aging population.

Our House Senior Living  our-house-senior-living
Contact: Shannon Todd 
733 W. Hamilton Ave.
Eau Claire, WI 54701
p. 715-828-4182

Our House Promise
We are passionately committed to making a difference in the lives of the residents and families we serve. We provide the highest quality care and excellent services, while promoting social interaction for seniors in a nurturing family-like environment.

The Palace Theater in The Dells   
Contact: Nancy Bacon 
564 Wisconsin Dells Parkway South
Wisconsin Dells, WI 53965
p. 608-253-9000

The Palace Theater is a state-of-the-art, dinner theater destination, producing classic Broadway musicals, as well as bringing to life many of your favorite Disney classics and Tribute Artists. WE LOVE GROUPS! Our Group Sales Department is here to make sure your group has the best theater experience in the Wisconsin Dells! Tour groups, family reunions, school groups, corporate groups, whatever your occasion, we are here to help! Groups of 15 people or more receive special pricing on all dinner and show tickets.

Premier Financial Management Services premier-financial
Contact: Robert Sickler 
10425 W. North Avenue, Suite 345
Milwaukee, WI 53226
p. 855-224-5810


Premier Financial Services provides fiscal employer agent and fiscal conduit services to individuals in long-term care programs throughout the country. We were founded to serve people with disabilities in our community. Our company was built upon a set of core values that acts as a guiding light in our every endeavor.


Our mission is to assist participants in reaching their long-term care goals and outcomes by playing a supporting role with administrative duties. This allows the participant to focus on hiring workers needed to live independently.

Security Health Plan of Wisconsin  security-health-plan
Contact: Michelle Keffer 
1515 N. Saint Joseph Avenue
Marshfield, WI 54449
p. 715-221-9866

Security Health Plan of Wisconsin, Inc.—part of the Marshfield Clinic Health System—is helping its 230,000 members in Wisconsin and beyond reach their best health. Accredited by the National Committee for Quality Assurance (NCQA), Security Health Plan offers health insurance coverage for employees of large and small businesses, individuals, and families. Security Administrative Services—a wholly-owned subsidiary of Security Health Plan—provides full-service third-party administration for self-funded employers in Wisconsin, Indiana, and Michigan.

Senior Community Service Employment Program (SCSEP)  
Contact: Darice Hannon 
2900 Curry Lane, Suite 414
Green Bay, WI 54311
p. 920-469-8858

The Senior Community Service Employment Programs (SCSEP) offers to eligible adults age 55 and older training for employment needs and part-time paid work experience in community service organizations. The on-the-job experience received helps to build and improve skills.

Public agencies operated by units of government or non-profit organizations with a 501(c)(3) status are eligible to be a training site. SCSEP pays the participant wage and workers compensation insurance. Your organization receives helping hands to deliver services and an opportunity to enrich your mission. There is a SCSEP grantee in every county in Wisconsin.

SimplyHome, LLC 
Contact: Kristen Suttles simplyhome
1280 Hendersonville Road
Asheville, NC 28803
p. 828-684-8441

Assistive Technologies for Independent Living

Our mission at SimplyHome is to provide safe, affordable, and dignified options for independent living—specifically to aging and disabled populations nationwide. Our systems are highly-customizable and are tailored to meet each of our customer’s specific needs. SimplyHome’s products and services range from sophisticated installations like voice-activated environmental controls and drink dispensers (as seen on Extreme Makeover: Home Edition) to Personal Emergency Response Systems, GPS watches, and Virtual Care Management—SimplyHome’s model for client care. With SimplyHome’s state-of-the-art technology and alert systems, our customers are able to stay connected with their families and caregivers while living independently—and safely—in the comfort of their own homes.

Contact: Patti Becker  tmg
1 S. Pinckney Street, Suite 320
Madison, WI 53703
p. 608-210-3704

As Wisconsin’s first certified IRIS consultant agency, TMG partners with thousands of adults with disabilities and older adults statewide—empowering them to enjoy meaningful lives in their communities.

Toe Nail Trimmers, LLC  toe-nail-trimmers
Contact: Nicole Ferrell 
3270 Center Road
Cedarburg, WI 53012
p. 262-719-0336

To provide safe, cost-effective foot and toenail care in an accessible location to the general community. We are a caring, professional, registered nurse-run company.

VRI Medical Alert Systems  vri
Contact: Jeffrey Landis 
1400 Commerce Center Drive
Franklin, OH 45005

p. 937-602-7240

VRI Medical Alert Systems provides 24/7/365 home-based & mobile emergency response, medication management and telehealth services from our own customer care center. Since 1989 VRI has served seniors and those with disabilities live safer wherever they call home. VRI Medical Alert Systems is a MHCP/HCBS waiver provider and a valued partner to all senior service providers, insurers, and care management organizations who rely on our expertise and focus in our core competencies.

WEA Trust    wea trust
Contact: Eugene Dunk
45 Nob Hill Road PO Box 7338
Madison, WI 53713
p. 608-661-6707

The WEA Trust provides group health insurance and administrative services to public employers throughout Wisconsin. The not-for-profit WEA Trust was created in 1970 to serve Wisconsin school district employees. Today, the WEA Trust offers its top-rated service and quality benefits to all state, county, and municipal groups.

Western Wisconsin Cares western-wisconsin-cares
1407 St. Andrew Street
La Crosse, WI 54603
p. 608-785-3687

Western Wisconsin Cares improves the quality of life for older persons and adults with disabilities through person-centered, cost-effective long-term care services by promoting member choice and independence.

WI Aging Advocacy Network (WAAN) 
Contact: Bob Kellerman
1414 MacArthur Road, Suite A
Madison, WI 53714
p. 608-243-5672

The Wisconsin Aging Advocacy Network is a collaborative group of individuals and associations organized to work with and for Wisconsin’s older adults in shaping public policy to improve their quality of life by educating supporters and opponents, mobilizing allies on priority issues, and advocating positions visibly and effectively.

WI ASSOCIATION OF BENEFIT SPECIALISTS (WABS)  wi-assoc-benefit-specialists
Contact: Jennifer Fechter
ADRC of Washington County
333 E. Washington Street, Suite 1000
West Bend, WI 53095
p. 262-335-4497

WABS is a professional organization for the benefit specialists of Wisconsin.

Our purpose is to enhance the professional growth and enrichment among our members. The benefit specialists of Wisconsin assist and advocate for WI elders or individuals with disabilities with public and private benefit issues.

Our goal is to reach out to the residents of Wisconsin. We empower our clients by educating them about the benefits available, assisting them with complicated applications, and cutting the red tape that separates them from the benefits they are entitled to.

WI Association of Mobility Managers (WAMM)   wamm
Contact: Charlene Norberg 
149 N. Iowa Street
Dodgeville, WI 53533
p. 608-847-9366

Mobility managers in Wisconsin operate shared-ride taxi services, intercity buses, local transit and paratransit services, teach people how to use transit, coordinate trips between agencies, manage volunteer driver programs, educate communities about transportation options, organize van pools and car pools, run one call centers, and much more.

If you need to get from where you are to anywhere else, a mobility manager can help you find the most efficient, the most cost-effective, or the most creative way of making the trip!


WI Association of Senior Centers (WASC)  
Contact: Bob Power

The Wisconsin Association of Senior Centers provides support to further enhance the quality of programs and services for older adults.

WI Board for People with Developmental Disabilities wi-board-for-people
Contact: Jeremy Gundlach 
101 E. Wilson Street, Room 219
Madison, WI 53703
p. 920-960-1305

The Wisconsin Board for People with Developmental Disabilities advocates for the independence and inclusion of people with developmental disabilities in Wisconsin.

WI Dept. of Veterans Affairs  wi-dept-veterans-affairs
Contact: Amber Nikolai 
N2665 County Road QQ
King, WI 54946
p. 715-258-4247

Welcome to the Wisconsin Department of Veterans Affairs. Our mission is to work on behalf of Wisconsin's veterans community—veterans, their families, and their survivors—in recognition of their service and sacrifice to our state and nation.

WI GUARDIANSHIP SUPPORT CENTER  wi-guardianship-support
Contact: Atty Grace Knutson 
p. 855-409-9410

The Wisconsin Guardianship Support Center (GSC) is a statewide resource that works with vulnerable adults, their families and friends, guardians and other legally-authorized representatives, and professionals working with vulnerable adults.

Through a toll-free helpline, the GSC provides information on the following subjects: guardianships, powers of attorney, other advance directives, protective placement, and more.

Other services that the GSC provides include a free quarterly newsletter to subscribers on legal issues pertaining to the above topics, a listserv available to professionals working with vulnerable adults, and presentations on these topics throughout the state.

WI Institute for Healthy Aging (WIHA) wi-institute-for-healthy
Contact: Kris Krasnowski 
1414 MacArthur Road, Suite B
Madison, WI 53714
p. 608-333-2860

The Wisconsin Institute for Healthy Aging is a non-profit organization dedicated to improving the health and well-being of older people in Wisconsin through the development, research, and dissemination of evidence-based healthy aging programs.

WI Long-Term Care Workforce Alliance  wi-long-term-care-workforce
Contact: Sarah Cowen
1414 MacArthur Road, Suite A
Madison, WI 53714
p. 608-243-5670

The Alliance is a coalition of public and private organizations and individuals that recognize the critical and indispensable role direct caregivers play in meeting the long-term care needs of older persons and persons with disabilities in Wisconsin.

The purpose of the Alliance is to develop and implement statewide and community-based strategies to improve the recognition, retention, recruitment, and economic status of the long-term care workforce.

Join Today
Nominate a Caregiver for 2016 Awards

WI Talking Book and Braille Library  wi-talking-book
Contact: Becky Manz 
813 W. Wells Street
Milwaukee, WI 53233
p. 800-242-8822

The Wisconsin Talking Book and Braille Library provides a free library service for anyone in the state of Wisconsin that has a visual or physical impairment. WTBBL provides a player and books and magazines for people to listen to. WTBBL also provides access to newspapers, Braille books, and audio-described movies. For more information, please contact WTBBL at 1-800-242-8822 or wtbbl@milwaukee.gov.

WisPACT      wispact
Contact: Michael Donahue 
131 W. Wilson Street
Madison, WI 53703
p. 608-268-6006

Wisconsin Pooled & Community Trusts, Inc. (WisPACT), is a private, nonprofit organization that administers pooled and community special needs trusts for people with disabilities. WisPACT manages the special needs trusts for more than 2,000 people throughout the state of Wisconsin.

Family Caregiver Marketing Toolkit

Reaching out to the community to find and support caregivers is an important part of a Caregiver Coordinator’s job. We created this toolkit to help make this part of your job easier.

Newsletter articles should be personalized with your contact information and can be revised to be more relevant to your county and the services you offer. You are encouraged to submit articles to your agency newsletter as well as those of partnering agencies and local newspapers.

Customizable Brochures and Fact Sheets

NFCSP Brochure
NFCSP Employer Brochure  
AFCSP Fact Sheet

NFCSP Fact Sheet

Newsletter Articles

Loss and Grief in Caregiving
Preventing Financial Abuse and Expoitation of Older Adults

Asking For Help
Preparation Pays Off
Caregiving Basics 
What Do All the Terms Mean?


Are You Prepared to Care?
Caring Isn't the Hard Part of Caregiving
She's the Light of Your Life . . .
Juggling Work and Caregiving

Making the Right Choice
Trying to Care for Someone Far Away