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Job Openings (2)

Position Title: Veteran-Directed Home and Community-Based Services Care Consultant

Reports to: VA Programs Manager

Position Status: This is a full-time, exempt, special projects position working standard business hours Monday through Friday with some nights, weekends, and overnights possible.

Position Summary: The VDHCBS Program helps veterans needing assistance choose their own caregivers, services, and supports to be able to safely and successfully remain living in their home. In conjunction with the veteran and their family, the VDHCBS Care Consultant is responsible for assessing the veteran’s abilities and level of functioning, identifying areas of need and preferences for meeting those needs, developing a care plan to meet the needs, assisting the veteran and family caregiver with setting up and purchasing goods and services within their individual budget allocation, and assisting the veteran with monitoring service provision. This position will require a significant amount of travel within both the Tomah VAMC and northern part of Milwaukee VAMC service areas.

Essential Job Functions:

  1. Provides detailed VDHCBS program orientation to veteran and family caregiver including how the program relates to self-direction, plan creation, service provision, and budget management to allow the veteran to live independently in the community.
  2. Meets with veteran in the veteran’s home to conduct a thorough assessment to identify functioning level, lifestyle preferences, sources of support, and other relevant factors.
  3. Assists veteran with creating a service/care plan to address the identified needs and preferences within the allocated budget.
  4. Communicates with VA regarding assessment and service/care plan, obtains approval as appropriate.
  5. Assists veteran as needed to identify, hire, and train qualified service providers including natural and non-paid supports.
  6. Assists veteran with monitoring the provision and quality of services.
  7. Assists veteran with monthly invoices for goods and services provided.
  8. Interacts with fiscal agent as appropriate regarding participant and employee set-up, budget, and invoicing.
  9. Meets with veteran in the veteran’s home regularly and as needed to assess and reassess service plan, service provision, invoicing, and address any concerns.
  10. Completes required documentation within allocated timeline.
  11. Re-assesses the veteran when there has been a significant change in condition which may warrant a change in budget.
  12. Assists the veteran in making changes to the service/care plan when needed and reviews and changes at the veteran’s request, communicates and obtains VA approval as appropriate.
  13. Trains the veteran in self-direction with the goal of empowering the veteran to take more control over time.
  14. Assists the veteran in understanding and implementing program changes.
  15. Perform other related duties as required.

Preferred Qualifications:

Bachelor’s degree in social work or related field or profession from an accredited college, master’s degree preferred. Five years of related work experience including at least three years of work experience in some type of case management or care coordination role. Experience with maintenance of client records. High level of initiative and energy. Excellent listening, interviewing, and assessment skills. Knowledge of long-term care, social service delivery systems preferred. Knowledge of and/or experience with physical disabilities, mental health, and other issues relating to the veteran long-term care population preferred. Ability to organize and plan work effectively and independently. Ability to establish and maintain effective public and working relationships. Ability to communicate clearly and effectively, orally and in writing. Computer proficiency required, experience with Microsoft Access preferred. Automobile and insurance required.

How to Apply:

Send a cover letter, resume, and salary preferences to the following or apply online:

Lisa Drouin, VA Programs Manager
Greater Wisconsin Agency on Aging Resources
125 N. Executive Drive, Suite 207
Brookfield, WI 53005
lisa.drouin@gwaar.org

GWAAR is an equal opportunity employer.




Position Title: Benefit Specialist Supervising Attorney

Reports to: Legal Services Manager

Position Status: Full-time, exempt position

Position Summary: The Benefit Specialist Supervising Attorney provides legal supervision and training for the elder benefit specialists in a 20-county region within the state. This position is part of the legal services team located in the Madison GWAAR office.

Essential Job Functions:

  1. Provide legal supervision and training to elder benefit specialists in a designated region.
  2. Conduct county site visits and annual performance evaluations of elder benefit specialist staff in the designated region.
  3. Develop and maintain an expertise in federal and state public benefits programs including Medicare, Medicaid, Social Security, FoodShare, housing, consumer law, and general civil litigation.
  4. Research and analyze benefit entitlement and client rights issues as they pertain to the facts of each individual case.  
  5. Provide direct legal representation to clients in small claims court and at fair hearings.
  6. Develop and present materials for the benefit specialists’ monthly trainings and newsletter.
  7. Comply with reporting requirements as required by funding sources.
  8. Develop project outreach and educational materials.
  9. At least quarterly overnight statewide travel is required. The incumbent must provide proof of automobile insurance as required by the State of Wisconsin and provide a copy of a valid Wisconsin driver license.

Minimum Qualifications:

  1. Juris Doctor degree from an ABA-accredited law school and admission to the State Bar of Wisconsin.
  2. Demonstrated experience working with people aged 60+, people with disabilities, and/or low-income clients.
  3. Desire to function as an ambassador of the agency in a wide variety of venues and circumstances.
  4. Ability to articulate and relay legal concepts to non-attorney benefit specialists in a clear and concise manner.  
  5. Understanding of and adherence to the Model Rules of Professional Conduct for attorneys.
  6. Strong organizational skills with strict adherence to deadlines.
  7. Effective communication skills—both verbally and in writing—and a desire to engage in public speaking.
  8. Proficiency in email, Internet research, Excel, Word, and creating consumer-friendly publications.
  9. Ability to work independently and as part of a team.

Preferred Qualifications:

  1. Two years of legal experience representing clients in general civil litigation and/or fair hearings.
  2. Experience with public benefit programs such as Medicare, Medicaid, Social Security, etc. 
  3. Previous public-speaking experience.
  4. Understanding of long-term care programs such as Family Care, IRIS, and CIP and COP waivers.

How to Apply:

Send a cover letter and resume by 4:00 p.m. on September 12, 2014, to the following:

Kate Schilling, Legal Services Manager
Greater Wisconsin Agency on Aging Resources
1414 MacArthur Road, Suite A
Madison, WI 53714
kate.schilling@gwaar.org

GWAAR is an equal opportunity employer.