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Job Openings (2)

Position Title: Older Americans Act Consultant – Nutrition Program Specialist

Reports to: Older Americans Act Programs and Special Projects Manager

Position Status: This is a full-time, exempt position working standard business hours Monday through Friday with some nights, weekends, and overnights required.

Position Summary: This position will provide ongoing training and technical assistance to county aging units/aging and disability resource centers (ADRCs) in our 70-county service area with a primary focus on, but not exclusively limited to, the Elderly Nutrition Program.

Essential Job Functions:

  1. Maintain understanding of current programs, policies, and procedures related to the Elderly Nutrition Program (ENP), including how this program and its policies and procedures directly affect services to older adults.
  2. Provide help and advice to customers regarding ENP issues.
  3. Plan and facilitate effective meetings with customers and stakeholders around the ENP and general aging services.
  4. Present ideas and concepts orally and in writing to governmental policy and advisory boards or committees in order to advance the mission of the agency.
  5. Establish and maintain effective relationships with county staff, elected officials, and other federal, state, regional, and local aging service entities.
  6. Assist aging units and individuals to manage change in response to the changing needs of customers and other stakeholders.
  7. Plan and implement rapid cycle improvement projects designed to improve processes or services to consumers.
  8. Work effectively as a team member to accomplish team and agency projects.
  9. Assess elderly nutrition programs throughout our service area.
  10. Work with elderly nutrition programs and other agency staff in order to improve their overall food service operations.
  11. Review and assess county aging plans and provide effective feedback leading to agency approval of plans.
  12. Upon request, assist other teams in accomplishing project goals.


Must have a bachelor’s degree from an accredited college or university and at least two years of related experience operating a community nutrition program, preferably a program that provides services to older adults. Must also have proven experience working as a member of a team. Experience in successfully advocating for changes in policy, personnel, or programs related to better meeting the needs of older people. Must be able to work effectively with limited management direction and have good writing and verbal communication skills. Ability to lead and train groups and provide one-on-one assistance as needed. Must also be well-organized and demonstrate initiative. Must be able to travel within our 70-county service region. ServSafe and WI Certified Food Manager certification required within three months of hire.

How to Apply:

Send a cover letter and résumé to the following or apply online:

John Schnabl, OAA Programs & Special Projects Manager
Greater Wisconsin Agency on Aging Resources
125 N. Executive Drive, Suite 207
Brookfield, WI 53005

GWAAR is an equal opportunity employer.

Position Title:
Elder Healthcare Advocate

Reports to: Legal Services Manager

Position Status: This is a full-time special project position. Grant funding is expected to be renewed beyond March 2016 and in upcoming years. The candidate will work mostly standard business hours Monday through Friday, with occasional nights required due to statewide travel. 

Position Summary: The Elder Healthcare Advocate will be a consumer advocate and professional liaison between State Health Insurance Assistance Program (SHIP) counselors, supervising attorneys, advocacy agencies, aging network staff, the consortia, and the marketplace to ensure older adults have access to quality and affordable health insurance. 

Essential Job Functions:

  1. Provide leadership and education to benefit specialists, supervising attorneys, and other SHIP counselors regarding marketplace deadlines, policy updates, and procedural changes. This will be done primarily through weekly email updates and presentations at trainings.   
  2. Provide consultation to elder benefit specialists (EBSs), supervising attorneys, and SHIP counselors to resolve BadgerCare and marketplace eligibility and enrollment issues, including gap-filling and churning problems.
  3. Address problems related to marketplace access, eligibility, enrollment, and claim coverage through written appeals or informal resolution.
  4. Track trends regarding enrollment denials and/or systematic problems; report concerns to the Wisconsin Department of Health Services or marketplace for proper resolution.    
  5. Collect, recreate, investigate, and report problems related to the Medicare Part D planfinder to the state SHIP director during the annual enrollment period.
  6. Participate as the GWAAR liaison on the SHIP Medicare taskforce and related aging network groups.  
  7. Train newly-hired EBSs to understand BadgerCare and marketplace eligibility and the intersection with other health insurance and public benefits.  
  8. In coordination with Employment Resources Inc. (ERI), develop online learning modules related to BadgerCare Plus, the marketplace, and/or Medicare Part D planfinder training.   
  9. Work with lead individuals from community organizations to understand, strategize, and resolve reported issues.      
  10. Perform outreach and develop informational guides, including monthly newsletter articles and consumer publications, to ensure seniors have access to appropriate healthcare coverage and are aware of preventive benefits.  
  11. Other duties as assigned.

Required Qualifications:

  1. A law degree and admission to the State Bar of Wisconsin.
  2. Strong legal research experience, as well as the ability to summarize statutory language and policy changes into concise summaries for both lawyers and consumers.  
  3. Ability to work independently as well as part of a team.  
  4. Strong verbal, written, presentation, and advocacy skills.
  5. Self-starter who can work with limited supervision.  
  6. A valid WI driver license and ability to travel throughout the state.

Preferred Qualifications:

  1. Knowledge of aging and long-term care programs.  
  2. Knowledge of Medicare, Wisconsin Medicaid, and BadgerCare Plus.  
  3. Knowledge of the Affordable Care Act and how the provisions impact seniors.
  4. Fluency in other languages is desirable.

How to Apply:

Send cover letter and résumé by 4:00 p.m. on August 28, 2015, to the following:

Kate Schilling, Legal Services Manager
Greater Wisconsin Agency on Aging Resources
1414 MacArthur Road, Suite A
Madison, WI 53714

GWAAR is an equal opportunity employer.