Text Size:  A A

SAMS/SAMS IRwoman-computer (Beacon)

As a partner with county and tribal aging programs (whether you are an office on aging or an ADRC), GWAAR is your resource for up-to-date SAMS/SAMS IR (Beacon) information, training, and technical support. 

Wisconsin county and tribal aging programs can get SAMS/SAMS IR assistance by contacting any member of GWAAR’s SAMS/SAMS IR team. Team members are: Carrie Kroetz and Lisa Pulte. Click here to contact the team.

SAMS/SAMS IR (Beacon) and AGIS AssistGuide Ordering Information new page
SAMS/SAMS IR Instructional Materials new page
SHIPyard Training Videos new page

The following are resources for county and tribal aging program staff:

SAMS Information:

SAMS (Social Assistance Management System) is a comprehensive consumer and case management system designed by Harmony to meet the demands of social service organizations. SAMS offers a wealth of key features, offering:

  • Full integration of consumer record management, to include management of caregiver/care recipient relationships, and comprehensive service recording.
  • Consumer referrals between any organizations within a statewide database, extensive journaling, and action management.
  • High-volume service unit data entry using Rosters, and optionally, SAMScan, and service delivery management.
  • Flexible reporting, allowing deployment for one office, or a whole state.

SAMS serves county and tribal aging units within Wisconsin; it also provides state and federal reporting requirements.

SAMS Technical Support: 

For technical support on the SAMS program, contact one of GWAAR’s SAMS/SAMS IR Team members:  Carrie Kroetz or Lisa Pulte.

SAMS IR Information:

Harmony for Aging I&R provides thorough call tracking, powerful search functions, flexible and meaningful reporting, full incorporation of the AIRS taxonomy, and an intuitive user interface that makes data entry a breeze. Harmony for Aging users can see new consumers and referrals made through Harmony for Aging I&R immediately on their dashboard, and can collaborate with other I&R users. Harmony for Aging I&R facilitates NAPIS Reporting on I&R activities, tying in I&R to case management, ultimately achieving outcome-based measurements, all with a single point of entry.

With Harmony for Aging I&R you can:

  • Seamlessly and securely integrate with Harmony for Aging (SAMS) to track a consumer from the point of initial intake throughout the entire service delivery lifecycle
  • Track all consumer contacts, including incoming calls, outgoing calls, walk-in visits, and more
  • Manage all resource data in a single, consolidated database
  • Maintain all aspects of a call, including topics discussed, outcomes, activities, and follow-ups, notes, and more
  • Swiftly perform keyword, service and resource searches, and make referrals to any organization, for any service, using the intuitive search and referral features
  • Easily assign all five levels of the AIRS taxonomy to services for intuitive searching and reporting
  • Utilize custom intake assessments to track different consumer data based on unique needs
  • Conveniently track historic calls via the Harmony for Aging Information & Referral Call Log
  • Report on all I&R data, including call activity, referrals made, resources most referred to, and many other vital data points
  • Share resource data with other AIRS-compliant systems
  • Optionally upload resource data to your organization’s ADRC site using Harmony for Aging Web Resource Center

SAMS IR serves Aging and Disability Resource Centers (ADRCs) within Wisconsin; it also provides state and federal reporting requirements.

SAMS IR Technical Support:

To find technical support of SAMS IR (Beacon), contact Carl Nelson from the state office.

Contract for SAMS IR Data Entry Assistance:

To find out more about contracting for data entry support on the SAMS IR (Beacon) program, contact GWAAR’s SAMS/SAMS IR Team member: Lisa Pulte.

SAMS IR/web and BeaconWEB™

SAMS IR/web and BeaconWEB™ present your Harmony SAMS IR or BeaconIR™ resource data to consumers and others on the web. With one click on the familiar SAMS IR or BeaconIR™ interface, authorized users publish their most current local I&R resources on consumer-friendly web pages.

SAMS IR/web and BeaconWEB™’s comprehensive search tools allow internet users to search resources by name, service category, location, and/or need. Search results and resource information are presented to users in an intuitive, easy-to-understand layout. All information on BeaconWEB™ is also accessible with assistive technology devices (e.g. screen readers) and compliant with accessibility standards so that everyone can find resources on your website.

SAMS IR/web or BeaconWEB™ is easily integrated into any existing or AGIS Network-powered website so that you can link your constituents directly with your SAMS IR or BeaconIR™ list of resources. This valuable solution extends your investment in SAMS IR or BeaconIR™ and lets you quickly and inexpensively serve online consumers even when your office is closed for the day.

Features

  • Publish SAMS IR or BeaconIR™ data to a public website with one click
  • Configurable interface allows service providers the ability to maintain their own data
  • Avoid double-entry or data maintenance for internal SAMS IR and BeaconIR™ and public information
  • Simple yet comprehensive search controls for your constituents to find providers, including look up by organization name, service category, location, or key phrase
  • Drill-down to individual resource details, display map to locations and link to providers’ external web resources